Thursday, August 23, 2012

Pets & Pool Safety

Swimming is one of the most fun activities for a hot summer day, for people and pets! Just keep in mind that your pets need supervision just like your children. When you can’t be outside with them, keep your pool gates closed and locked to prevent unwanted swimmers from entering the area. Help keep your children and pets, and those who live in your neighborhood, safe!
Visit us online at www.apcnw.com

Wednesday, August 22, 2012

Pet Age Chart

Having trouble calculating your pet's age? We hope this Age Chart will help!


Today is Take Your Cat to the Vet Day

Did you know that your cat should be in to see us once a year all their life, and sometimes twice a year when they’re over seven years of age? Today is National “Take Your Cat to the Vet” Day—if your cat is due for a visit, call and schedule one today. Regular visits can help your cat live longer, because we can identify and treat problems sooner.



Visit us online at www.apcnw.com today! 

Monday, August 20, 2012

CHECKLIST FOR A SUCCESSFUL SENIOR CARE PROGRAM


1

Establish the Senior Care Team


TASK OR ASSIGNMENT:
Assigned to Team Member
Completion Date

Determine roles & responsibilities of each member:
_________________________
_______________

o     Veterinarian
_________________________
_______________

o     Practice Manager
_________________________
_______________

o     Technician
_________________________
_______________

o     Receptionist
_________________________
_______________

2

Set Senior Care Protocols


TASK OR ASSIGNMENT:
Assigned to Team Member
Completion Date

Set age for recruitment into program
_________________________
_______________

Create separate canine and feline protocols (refer to AAHA Senior Care Guidelines), including:
twice-a-year wellness exams, complete medical history, physical examination, laboratory work









_________________________
_______________

3
Complete an Audit of Current Performance


TASK OR ASSIGNMENT:
Assigned to Team Member
Completion Date

Establish current compliance
_________________________
_______________

o     Dog



o     Cat



Conduct the audit to establish baselines for future comparisons (For assistance in conducting an audit, speak with your Pfizer Account Executive.)
_________________________
_______________

o     Identify compliance misses
_________________________
_______________

o     Identify areas for improvement
_________________________
_______________

o     Identify possibilities for increased revenue
_________________________
_______________

4

Create the Senior Care Program


TASK OR ASSIGNMENT:
Assigned to Team Member
Completion Date

Name your program
_________________________
_______________

Establish goals for client participation:
_________________________
_______________

o     Recommend to ___ clients



o     Enroll ___ clients in program



Determine the plan’s cost to clients
_________________________
_______________

Create new computer codes for program, if necessary
_________________________
_______________

Customize client communication tools



o     Recruitment Letter and/or Recruitment Postcard
_________________________
_______________







Create the Senior Care Program (continued)


TASK OR ASSIGNMENT:
Assigned to Team Member
Completion Date

o     Senior Care Folder with Label, for client to take home with the following materials:
_________________________
_______________

o      Age Chart for Pets
_________________________
_______________

o      Symptom Checklists (canine and feline)
_________________________
_______________

o      Senior Care Health Report Card (canine and feline)
_________________________
_______________

o      Handouts (for client folder) on variety of feline and canine topics:
·    When is My Dog or Cat Considered a “Senior”?
·    Aging or Illness? Signs of Age-Related Disease in Senior Dogs and Cats
·    The Senior Care Wellness Exam
·    Common Conditions in Senior Dogs and Cats
_________________________
_______________

o     Reminder postcards for six-month Senior Care Exams
_________________________
_______________

o     Senior Care Posters for reception area
_________________________
_______________

o     Add Senior Care information to your website
_________________________
_______________
5

Consider Staff Training

TASK OR ASSIGNMENT:
Assigned to Team Member
Completion Date
Provide staff seminars on:


o     Client Compliance
_________________________
_______________
o     Overall Senior Care
_________________________
_______________
o     Osteoarthritis
_________________________
_______________
o     Dentistry
_________________________
_______________
o     Nutrition/Obesity
_________________________
_______________
o     Behavior/Cognitive Dysfunction
_________________________
_______________
o     Blood Analysis
_________________________
_______________
o     How to talk with clients about health care needs of senior pets
_________________________
_______________
Create a staff resource binder
_________________________
_______________
6
Track and Measure Participation
TASK OR ASSIGNMENT:
Assigned to Team Member
Completion Date
Track number/percentage of eligible patients enrolled in program
_________________________
_______________
Track client compliance with Senior Care recommendations
_________________________
_______________
Begin to compile data on program’s impact on patient longevity
_________________________
_______________
Track program’s impact on practice revenues
_________________________
_______________
Reward team members as goals are met
_________________________
_______________

Pet Travel Safety

Going on an end of summer vacation with your dog? Don’t forget to be prepared to have him or her with you so that they can enjoy the trip too! Remember to pack as much food as your dog will need for the trip, and bring a jug of water with you on the road so they can have a drink if they get thirsty. Keep in mind that more than a few laps of water can be too much for a dog when you have many hours of travel ahead because it can cause a need to use the bathroom or nausea.


Visit us online at www.apcnw.com today! 

Friday, August 17, 2012

Saturday is National Homeless Animal Day

Have you ever purchased a pet from a shelter? Tomorrow is National Homeless Animal Day, to raise awareness about the many animals that have not yet found their forever homes. We encourage families who are looking to expand to consider checking local shelters…you never know, the pet of your dreams may be sitting there now waiting for you!

Visit our website at www.apcnw.com for more details about Affordable Pet Care N.W.! 

Thursday, August 16, 2012

Pets & Hot Pavement


Have you ever thought about the way you hated walking on hot asphalt when you were a kid? As adults, we don’t spend as much time outside barefoot, so it’s easy to forget. We want to remind you that your pet goes outside barefoot every day and can experience this pain. It’s important to limit their time on black asphalt during walks, and when possible, take walks before it’s reached the hot part of the day. 


Wednesday, August 15, 2012

Pets & Truck Beds


You may sometimes see dogs riding in the beds of pick-up trucks, and it may look like they’re having fun, but it’s extremely dangerous. As pet owners, it’s our job to set boundaries for our pets to ensure their safety. We advise all pet owners to NEVER allow their pet to ride in the back of a pick of truck, as the result could be seriously injury or even death. Be safe! Let your pet ride in the cab with you. 


 Visit our website at www.apcnw.com

Tuesday, August 14, 2012

Pets & Camping

Are you taking your dog with you on a family camping trip this summer? Don’t forget to be prepared for pet care! It’s important that your pet is up-to-date on parasite prevention and has plenty of food and fresh, filtered or sanitized water to drink at the campground. Also, be prepared for safety by ensuring that your campground of choice allows dogs to visit, and that your dog has a place to sleep, preferably inside the tent where they won’t be bitten by insects or pestered by wild animals! Be safe, and the trip will be that much more fun!
VISIT OUR WEBSITE AT www.apcnw.com 

Tuesday, August 7, 2012

International Assistance Dog Week

This week is International Assistance Dog Week, celebrating the wonderful animals who offer their skills to the handicapped people who need them. Assistance Dogs are intelligent animals who undergo at least 2 years of special training to prepare them for their jobs.

Visit Affordable Pet Care N.W. online at www.apcnw.com